Chamberlain University President Releases Book About Creating Chamberlain Care®

September 19, 2017
Susan Groenwald headshot

Chamberlain University president Susan Groenwald, PhD, RN, ANEF, FAAN has released a new book that shares the seven-year journey to transform the institution’s culture and work climate into a culture of care. The book, “Designing & Creating a Culture of Care for Students and Faculty: The Chamberlain University College of Nursing Model,” was released today at the National League for Nursing (NLN) Education Summit. It serves as a guide for any organization seeking to make cultural and structural changes to improve student or employee satisfaction, engagement and achievement.

The book describes the unique organizational culture and work climate – Chamberlain Care – in which students and colleagues thrive, students are cared for in a way that can improve their chances of success, and that provides an advantage in attracting and retaining high quality and effective healthcare faculty and staff.

Chamberlain Care has enhanced the services and support provided to students and faculty and has improved satisfaction, engagement and academic outcomes. In fact, an independently administered survey of international colleague engagement benchmarked Chamberlain faculty against employees worldwide. Since 2013, Chamberlain’s faculty engagement scores have remained above the benchmark for the best U.S. companies and continue to rival benchmark scores for the best companies in the world.1

“While many books and articles have advocated for care and caring in nursing education, what truly distinguishes this text and the work it describes throughout Chamberlain University, is its thorough coverage of how caring can be operationalized - and made tangible - in all aspects of an organization's mission, vision, people, processes and practices,” said NLN President Anne L. Bavier, PhD, RN, FAAN, dean and professor in the College of Nursing and Health Innovations at the University of Texas at Arlington.

“In nursing education, a strong and positive culture that permeates throughout the institution not only helps nursing students stay in school and graduate, but ultimately provides the support needed for them to truly learn and develop the knowledge, skills and values today’s nurses truly need,” said Susan Groenwald, PhD, RN, ANEF, FAAN, president of Chamberlain University. “I am thankful to the National League for Nursing for the opportunity to create this work and share how Chamberlain Care is based on a deep passion to continually evolve and graduate extraordinary healthcare professionals.”

NLN’s Education Summit 2017 is in San Diego this week, Sept. 14 –16, and Chamberlain is a sponsor and exhibitor. Publisher Wolters Kluwer Health will host a "Meet the NLN Authors" event during the Summit on Thursday, Sept. 14 from 6:30 p.m. –7:30 p.m. at booth #501, where visitors can buy signed book copies and speak with Dr. Groenwald and the other authors.

“Designing & Creating a Culture of Care for Students and Faculty: The Chamberlain University College of Nursing Model” is available for purchase on the NLN Bookstore and other retailers.

1. Groenwald, S. (2017).Designing & Creating a Culture of Care for Students and Faculty: The Chamberlain University College of Nursing Model.


Chamberlain University
Chamberlain University is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Chamberlain University’s mission is to educate, empower and embolden diverse healthcare professionals who advance the health of people, families, communities and nations. Chamberlain University is comprised of the College of Nursing, which offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates, and the College of Health Professions, which offers a Master of Public Health degree program. To learn more, visit

Chamberlain University is accredited by The Higher Learning Commission (HLC, HLC is one of the eight regional agencies that accredit U.S. colleges and universities at the institutional level. For the most updated accreditation information, visit

Important information about the educational debt, earnings, and completion rates of students who attended Chamberlain University can be found at

About Adtalem Global Education
The purpose of Adtalem Global Education is to empower students to achieve their goals, find success, and make inspiring contributions to our global community. Adtalem Global Education Inc. (NYSE: ATGE; member S&P MidCap 400 Index) is a leading global education provider and the parent organization of Adtalem Educacional do Brasil, American University of the Caribbean School of Medicine, Association of Certified Anti-Money Laundering Specialists, Becker Professional Education, Carrington College, Chamberlain University, DeVry University and its Keller Graduate School of Management, Ross University School of Medicine and Ross University School of Veterinary Medicine. For more information, please visit